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Yahoo ID: h_jabarian2003
Skype Account: jabarian
CONFIRMATION OF MEETING WITH CUSTOMER
[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
It was a pleasure to speak with you the other day. I am looking forward to meeting with you on [DATE, ex. June 15] to discuss [SUBJECT, ex. whether outsourcing manufacturing capacity at your firm will be will be profitable]. To confirm, we will be meeting [LOCATION, ex. in your office, 5555 First Street, #123], at [TIME, ex. 3:00 PM]. Please contact me if I am mistaken.
Again, I thank you for your time and effort. I am certain that our meeting will prove productive to our goals.
Sincerely,
[YOUR NAME, ex. Jill Jones]
ACCEPTANCE OF BUSINESS INVITATION
[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
It will be my pleasure to [INVITATION, ex. attend a tour of your new premises]. Indeed, I look forward to it and to the opportunity to meet with you.
[CONFIRM DATE, TIME AND PLACE, ex. I will meet you at your office on Thursday, at 2:00 PM.]
Best regards,
[YOUR NAME, ex. Jill Jones]
RESPONDING TO JUSTIFIED COMPLAINT: DAMAGED SHIPMENT
[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
Your business is extremely important to us. Please accept my apologies for the damaged [STATE PRODUCT(S), ex. compressor] shipped to you on [DATE, ex. Tuesday]. I want you to know I understand that this is unacceptable to you. [STATE WHAT YOU WILL OR HAVE ALREADY DONE, ex. I will immediately ship to you a replacement, which will likely arrive at your site by Friday.] In the meantime, feel free to contact me at XXX-XXXX if there are any other issues you wish me to address.
Sincerely,
[YOUR NAME, ex. Jill Jones]
APOLOGY FOR LATE RESPONSE TO LETTER
[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
John Smith
XYZ Inc.
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
Please forgive my late response to your letter of [DATE, ex. May 20]. [STATE REASON(S), As you may know, we have recently moved into a new office and, as a result of the delays involved, my correspondences have fallen terribly behind.] I am pleased, nonetheless, to respond.
[BODY OF LETTER]
Sincerely,
[YOUR NAME, ex. Jill Jones]
REQUEST TEMPORARY INCREASE IN CREDIT LIMIT
[DATE, ex. Wednesday, June 11, 1998]
[NAME, BANK AND ADDRESS, ex.
John Smith
XYZ Bank
1234 First Street
Suite 567
Anycity, Anystate 85245]
Dear [NAME, ex. John Smith],
We hereby request that you temporarily increase the limit on our credit facility to [REQESTED AMOUNT OF CREDIT LIMIT, ex. $750,000], until [DATE INCREASE REQUIRED UNTIL, ex. September 30, 1998].
[EXPLAIN REASONS FOR TEMPORARY INCREASE, ex. As you are aware, our revenues are seasonal, and although we are now gearing up for our busiest season, we will not realize these revenues until later in the quarter. It is for this reason that we require a temporary increase.
Please feel free to call me if you have any questions or comments or if you require any additional information. We anxiously await your response.
Sincerely,
[YOUR NAME, ex. Jill Jones]
WIRE TRANSFER INSTRUCTIONS
Please include the following information on all wire transfers to our bank account:
Account Name: [NAME OF ACCOUNT, ex. ABC Corporation]
Account Number: [ACCOUNT NUMBER, ex. 12345678]
Bank Transit Number: [BANK TRANSIT NUMBER, ex. 2111]
Bank Name and Address: [NAME AND ADDRESS OF BANK]
Please contact our account manager immediately, [NAME OF BANK ACCOUNT
MANAGER], at [(XXX) XXX-XXXX] should your encounter any difficulties.
در صورتیکه صورتحسابی به اشتباه برای شما ارسال گردید طبق قوانین شما موظف به تعیین موضع شرکت خود در قبال آن می باشید در غیر اینصورت عدم پاسخگوئی بمنزله تقبل ان تلقی می گردد.
عدم رعایت اصول نگارش می تواند اثرات جبران ناپذیری را بر پیکره ی نظم جاری کمپانی شما وارد آورد.
پس در نامه نگاری به تسلط خود به زبان مورد مذاکره تکیه ننمائید چراکه زبان مذاکره و نگارش در تجارت فرسنگها از آنچه که در دوره های ترمیک آموزشی ارائه می گردد فاصله دارد.
1- اگر بیش از یکبار صورتحسابی به اشتباه برای شما ارسال گردد میتوانید با لحنی محکم به آن پاسخ داده و درخواست بازپس گیری آن را نمائید.
متن نمونه به شرح ذیل پیشنهاد می گردد:
POSSIBLE FRAUDULENT INVOICE
[DATE, ex. Wednesday, June 11, 1998]
[NAME, COMPANY AND ADDRESS, ex.
Dear [NAME, ex. John Smith],
We are receipt of your invoice #[INVOICE NUMBER], dated [DATE, ex. June 8, 1998].
The products described in your invoice were never ordered by us, nor to we have any records of dealings with your company. We also recall having received similar invoices for unsolicited goods from you in the past.
We view this practice as unlawful and unethical and we have notified the authorities accordingly.
Sincerely,
[YOUR NAME, ex. Jill Jones]
